Payment
Your place will be confirmed upon making this booking but payment must be received at the latest 30 days from receipt of the invoice date or in advance of the event, whichever is the sooner and regardless of booking date. Please await an invoice prior to arranging payment.
Cancellations
Cancellations must be received in writing via email to
info@atlas.org.uk and must contain the full booking details including guest, organisation name and contact details. Your cancellation will be confirmed in writing to the fee payer along with an invoice for any outstanding fees due.
The following charges will apply if you wish to cancel a booking for the event:
• For the period of 10 days or less prior to the course start date, no refund/credit will be given, any outstanding fees must be paid regardless of attendance
• For the period of 11 days or more prior to the course start date, a full refund/credit will be given.
Substitute attendees
A place at an event can be used by a substitute attendee at no extra charge. Please email
info@atlas.org.uk with details of the original attendee and the nominated substitute’s details, including name, organisation and email address.
Event dates, venues and postponement
ATLAS reserves the right to alter event dates, venues and locations where necessary without liability. As much advance notice will be given as possible via the attendee’s email address provided at time of booking. If the delegate is unable to attend the event at the revised location or date, ATLAS will refund/credit 100% of the delegate fee or offer a credit for a future event.
In the event of cancellation, a full refund/credit will be offered.
ATLAS cannot offer refunds for cancellations due to circumstances outside its control; including adverse weather conditions, transportation issues, major incidents or industrial action. ATLAS will not be liable for any other costs incurred including (for example) travel charges or any consequential damages, even if advised of these costs.
Other terms
ATLAS does not accept responsibility for attendees’ personal belongings or valuables, for example laptops or
communication devices, brought to events. These remain the responsibility of the individual attendees.
ATLAS reserves the right to remove any attendee from the event should their behaviour be deemed inappropriate. In such event, no refund of course fees or other costs will be made.
